As a Pflugerville property owner, dealing with overly annoying renters with lots of demands win as the most difficult phase of the job. Even though many tenant complaints ought to be dealt with efficiently and professionally, a renter who looks to voice complaints and frequently makes unreasonable requests is exhausting. If these complaints are all related to health problems, your tenant may be a hypochondriac, also known as someone who suffers from illness anxiety.
A person with hypochondria is someone who experiences obsessive and negative thoughts about their own health. They typically have a lot of worries, do a lot of analyzing and looking up one health-related topic and may additionally see their surroundings as a threat to their health. Most of their excessive or unreasonable complaints may stem from these behaviors and fears.
Dealing with a hypochondriac can be a difficult task; they have a hard time managing their very own obsessions and can also seek constant reassurance about any number of things, which often takes the form of a complaint. They may continuously ask you to check things for them, attempting to enlist you as a kind of coping mechanism for their anxieties.
The best thing to do when dealing with a tenant who has an illness anxiety is first, make sure the home they have rented is properly maintained. Next, it’s necessary to plan (and follow consistently) firm guidelines about when, how, and how often they can communicate with you. To manage repair requests and other complaints, it’s an excellent idea to require your renter to do so in writing. This helps by creating a paper trail of each complaint (and your response) in the event of a dispute and may even cut down on the number of requests they make.
Even though difficult, it’s crucial that you stay courteous and professional and to remember that it is not necessary to come to them whenever they ask you. As long as you are sure that the Pflugerville rental property is being regularly and properly maintained, it’s best to provide quick assurance and calm the renter down by saying that you will take care of the situation, however, depending on what it is, that you will likely address it at a later date. You may also have to remind the tenant about any relevant lease terms, terms that would spell out which errands belong to the renter and which belong to the property owner to avoid misunderstanding or false expectations.
Handling difficult tenant relations can be one of the least pleasant parts of a landlord’s job. Why not let the professional property managers at Real Property Management Advisors handle it for you? We will ensure that your property is regularly maintained to help alleviate any concerns. We will also manage tenant complaints, clarify and set lease terms, and handle communication between you and your renters in a professional and timely manner. By doing so, we’ll leave you free to focus on other things. Would you like to learn more about how we can assist you? Please contact us online or call us at 512-777-2597 for more information.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.
